Gym Policy

Welcome to Unity 4 Performance Ltd.! Our goal is to provide a safe, inclusive, and effective training environment for all members. To ensure everyone can enjoy our facilities, we ask that you adhere to the following policies. Failure to comply may result in suspension or termination of membership.

1. Membership and Access

  • Membership Requirement: All individuals using the gym must have an active membership or a valid day pass.
  • Age Restrictions: Adult members must be at least 16 years old. Young people aged 14–16 can join as youth members (see section 1a). We don't offer memberships for under-14s.
  • Check-In: All members must check in at the front desk or via the designated app upon arrival.
  • Drop-in Policy: Drop-ins are welcome with a drop-in pass.

1a. Youth Members (ages 14–16)

  • Joining: A parent or legal guardian aged 18 or over adds the youth member to their own account in the Unity 4 app, signs the agreements on their behalf, completes the health questionnaire about them and pays for their youth pass or membership.
  • Coached classes only: Youth members may attend coached classes (MOVE, LIFT, TEAM, SWEAT and Fundamentals) with a coach present. They may not use Open Gym or be in the gym without a coach.
  • Coaching: Coaches may adjust movements, loads and volume for youth members at any time to keep them safe. Youth members must follow coaches' instructions.
  • Getting here: The parent or guardian is responsible for the youth member getting to and from the gym, and for keeping their health information up to date.
  • Turning 17: Youth membership ends at 17, when they can join as an adult member with their own account. 16-year-olds may choose an adult membership instead.

2. Code of Conduct

  • Respect: Treat fellow members, staff, and equipment with respect. Harassment, bullying, or disruptive behaviour will not be tolerated.
  • Dress Code: Wear appropriate athletic attire, including closed-toe, clean shoes. No sandals, bare feet, or street clothes are permitted in workout areas.
  • Language: Profanity or offensive language is not allowed.

3. Equipment and Facility Use

  • Proper Use: Use equipment only for its intended purpose. If unsure, ask a staff member or trainer for assistance.
  • Cleanliness: Wipe down equipment after use with provided disinfectant wipes or sprays.
  • Weight Etiquette: Return weights, bars, and accessories to their proper places after use. Do not drop weights from height unless using designated platforms. Do not drop empty barbells, kettlebells or dumbbells.
  • Personal Items: Unity 4 Performance Ltd. is not responsible for lost or stolen items. No bags are allowed on the gym floor.

4. Safety and Health

  • Medical Clearance: Consult a doctor before beginning any exercise program, especially if you have pre-existing conditions.
  • Injuries: Report any injuries or equipment malfunctions to staff immediately.
  • Food and Drink: Water and sports drinks in closed containers are permitted. No food, alcohol, or glass containers are allowed.
  • Smoking/Vaping: Smoking, vaping, or using any tobacco products is prohibited on gym premises.

5. Personal Training

  • Authorised Trainers: Only Unity 4 Performance Ltd. staff or approved trainers may conduct personal training sessions.
  • Solicitation: Members may not solicit or conduct private training sessions without management approval.

6. Photography and Videography

  • Permission Required: Photography or videography is allowed only with prior consent from management and any individuals being recorded.
  • Privacy: Respect the privacy of others; do not record or photograph without explicit permission.

7. Hours of Operation

  • Regular Hours: Monday–Friday: 6:00 AM–8:00 PM, Saturday–Sunday: 8:00 AM–6:00 PM
  • Holidays: Special hours will be posted in advance for holidays or closures.

8. Suspension and Termination

  • Violations: Unity 4 Performance Ltd. reserves the right to suspend or terminate membership for policy violations, non-payment, or unsafe behaviour.
  • Refunds: Membership fees are non-refundable unless otherwise stated in the membership agreement or required by law (see our Cancellation Policy).

9. Liability Waiver

All members must sign a liability waiver before using the facility. Unity 4 Performance Ltd. is not liable for injuries or damages resulting from the use of equipment or participation in activities, except where caused by staff negligence.

Contact Us

For questions, concerns, or feedback, please reach out:

Thank you for being part of the Unity 4 Performance Ltd. community. Let's work together to make this a positive and productive space for everyone!

Version 3 · 28 October 2026 · Members sign this in the Unity 4 app.

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